Password enabling, disabling: BIOS, Supervisor, and Windows (Power up computer from off condition with ESC key depressed) |
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Applicable Hardware: T-Series
T2135
Libretto
70, 100, 110, 50
Portégé
650, 660, 3010, 7010, 320, 610, 7000, 300
Tecra
510, 550, 520, 750CDT, 530, 8000, 740, 500, 780, 710, 730, 720, 730X, 700
Satellite
110, 4020, 105, 2505, 2515, 200, 4010, 335, 4000, 100, 310, 305, 220, 320
Satellite Pro
480, 415, 430, 470, 425, 465, 440, 490X, 400
Applicable OS/Environment: Windows 95, Windows 98, Win95 OSR2
Category: BIOS
Procedure
INFORMATION:
There are three levels of passwords available on computers using windows 95/98.
1. BIOS
2. Supervisor
3. Windows
Both the BIOS and Supervisor passwords come up immediately after the memory check on cold boots and resets only. The background is plain matte and looks like a blank DOS screen. Once enabled, if the user does not have the correct password, access to the system is completely impossible. It is impossible to remove the password prompt without having the correct password; the computer must be referred to an ASP for BIOS password removal. It is notable that although these two passwords appear the same they are enabled and disabled totally differently. Also if both are enabled the supervisor password takes precedence.
The Windows password comes up after the windows OS load and is NOT a secure access. It is simply
used to configure the environment for each logged in user. When prompted for the windows password the background is the windows splash screen. Clicking on "cancel"will result in a continued boot to the standard windows interface.
RESOLUTIONS:
BIOS PASSWORD
ENABLE
To enable BIOS password enter the BIOS setup and enter the correct characters. The user will be prompted to verify this entry then the password field will change to 'Enabled'. Subsequently all cold or reset boots will require the correct password in order for the boot process to continue.
Steps
1. Power up computer from off condition with ESC key depressed. Unit will display "Check system. Then press (F1) key"
2. Release the ESC key, press the F1 key. This will put the unit into the BIOS setup screen.
3. Using the arrow or tab keys move to the password field, highlight NOT REGISTERED.
4. Press the SPACEBAR, enter the password at the "Password = " prompt, press ENTER
5. The computer will prompt for the password again (verification), enter password, press enter. At this time the password field will change to REGISTERED. Subsequent boots will require the password.
6. Press END to save and "Y" to exit.
DISABLE
To disable BIOS password press the ESC key during a cold or reset boot until the password prompt appears, release the ESC key and enter the correct characters, press ENTER. After ENTER is pressed the 'Press F1 to enter setup'is displayed. Enter BIOS; go to the password field, press the space bar and you will be prompted for the password. Enter the correct characters, press enter and the password field will revert to Not "Registered". Subsequent boots will not prompt for a password. If the user does not have the password ALWAYS send them to an ASP, explain that we cannot help them remove a password over the phone, that they MUST bring the unit - preferably with proof of ownership to an ASP.
Steps
1. Power up computer from off condition with ESC key depressed. The unit will prompt "Password = "
2. Enter the correct password, press ENTER. Unit will display "Valid password entered, system is now starting up. Check system. Then press (F1) key"
3. Press the F1 key. This will put the unit into the BIOS setup screen.
4. Using the arrow or tab keys move to the password field, highlight REGISTERED.
5. Press the SPACEBAR, enter the correct password, press ENTER. At this time the password field will change to NOT REGISTERED
NOTE: If the cold/reset boot prompts for a password and the password field in the BIOS is blank then the computer has a SUPERVISOR password. Follow the steps below for removal of the Supervisor password.
SUPERVISOR PASSWORD
ENABLE
To enable the supervisor password you must run an application. This is available either through the companion disk utility 'Password', or going to the /DOS directory on the hard drive and running the utility program "SVPW". Both methods will prompt twice (verify) and then subsequent cold/reset boots will prompt for a password before any boot is possible.
STEPS
1. Boot up on the Toshiba Companion Disk.
2. Press ENTER at the welcome screen.
3. Go to the "SET PASSWORD"choice, press ENTER.
4. The utility program will ask "Do you want to register the supervisor password ?"
5. Press Y, then enter the password, re-enter to verify the password when prompted. The system will return to the companion disk menu.
6. Remove the companion disk and reboot.
OR
1. Go to START - SHUT DOWN - RESTART THE COMPUTER IN MS-DOS MODE.
2. Enter "CD.." to change to the rood C:\.
3. Enter "CD DOS"to enter the DOS directory.
4. Enter "SVPW" to execute the supervisor password program
5. The utility program will ask "Do you want to register the supervisor password ?"
6. Press Y, then enter the password, re-enter to verify when prompted. The system will respond "SUPERVISOR PASSWORD = REGISTERED"
DISABLE
it does not work>
To disable the Supervisor password you MUST be able to enter the correct password, Boot up to windows. Then go to Start/Programs/MS DOS prompt change directories back to the DOS directory and run the utility program "SVPW". The program will ask if removing the password is desired. Press YES, then enter the correct password. Then exit back to windows and shut down normally. When the system is rebooted you will no longer be prompted for a password.
Steps
1. Power up unit and enter the correct password when prompted, boot the system.
2. Go to START - SHUT DOWN - RESTART THE COMPUTER IN MS-DOS MODE.
3. Enter "CD.."to change to the root C:\.
4. Enter "CD DOS"to enter the DOS directory.
5. Enter "SVPW"to execute the supervisor password program The system will respond "SUPERVISOR PASSWORD = REGISTERED Do you want to delete the supervisor password ?"
6. Press Y, then enter the password, press ENTER. The system will respond "SUPERVISOR PASSWORD = NOT GISTERED"
WINDOWS PASSWORD
ENABLE
To enable windows password double-click password icon in control panel, click Users Profiles, uncheck "All users of this computer use the same preferences and desktop settings". The next time Windows is restarted the user will be prompted for their password.
Steps:
1. Start/Settings/Control Panel - Double-Click on PASSWORDS
2. Click on 'Change Windows Password'
3. Click USER PROFILES tab. Place dot in button "Users can customize their preference and desktop settings. Windows switches to your personal settings whenever you log in."
DISABLE
To disable windows password go to Start/Find files or folders find and delete all .PWL files. Then go to the passwords/profiles and place check into All users of this computer use the same preferences and desktop settings". Reboot and IF prompted for password, leave blank and click accept. Subsequent windows restarts should result in no password prompts.
Steps:
1. Start/Settings/Control Panel - Double-Click on PASSWORDS
2. Click on 'Change Windows Password'
3. Click USER PROFILES tab. Place dot on button "All users of this computer use the same preferences and desktop settings."
4. Click on Start/Find Files and Folders. In the named box type in *.pwl, hit enter. Any files it finds in white box below click on the file(s) to highlight, press delete button, repeat until white box is empty, close find box.
5. Restart Windows95 and check if logon screen is gone.
6. If logon screen is there, put in any name, leave the password blank, and click OK. Click OK on the password verification screen. Restart the computer and verify the password screen is gone.
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